 The supposition of this research is that – given there are no enforceable standards regarding information published on the World-wide web, we can expect to see an increasing number of problems associated with inconsistent information quality in the content retrieved from the Internet.  |
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| User Perceptions
of Information Quality in World Wide Web Information Retrieval Behaviour |
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| Winner of: MIT-ICIQ "2008 Ballou & Pazer DQ/IQ Dissertation of the Year" |
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| Institution: | Edith Cowan University (2004 – 2007) |
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| Funding: | ARC Discovery Grant |
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| Submission: | Submitted: November 2007 1st Result: Accept with minor/clerical changes April 2008 Final Submit: June 2008 |
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| Brief Abstract: | User results are explored and discussed in the context of a novel investigative framework, the “Combined Conceptual Life-Cycle” (CC/LC) model of IQ, which enables researchers to develop a more accurate research lens through which to examine user/information interaction and perceptions of IQ. |
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| The findings associated with the thesis are also consistent with the proposal of a new “Ongoing Technology Acceptance Model” (OTAM), which facilitates the measurement of users’ perception of the predictability of their technology interactions, and has the capacity to more accurately investigate user individual differences, and feedback mechanisms involved with user/system interaction |
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| Project: | Joint project between ECU (Edith Cowan University); UOW (University of Wollongong) and Siena University (Italy), "Building an Internet Search Engine for Quality Information Retrieval" |
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| (online) PhD: | www.theknightweb.com/research/publications/2008PhD_KNIGHT.pdf |
The following are publications associated directly with the PhD:
| Book Chapters: | Knight, S.A. (2008) A Conceptual Framework for Investigating Information Quality in Information Systems. in M. Pember & R. Cowan (Eds.) Information & Records Management Annual, 2008 edition |
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| Knight, S.A. & Spink, A.H (2008). Toward a Web Search Information Behavior Model. in A. Spink & M. Zimmer (Eds.) Web Search: Multidisciplinary Perspectives, Berlin, Springer, 209-234. [online:] www.theknightweb.com/research/publications/2008BOOK_KnightISB-FINAL.pdf |
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| Conferences: | Knight, S.A. & Burn, J.M (2005). Developing a Framework for Assessing Information Quality on the World Wide Web. Proc. Information Science + Information Technology Education Joint Conference (InSITE), June 16-19, Flagstaff, Arizona. **Best Paper award** |
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| Knight, S.A (2004) TAM & The Internet: An investigation into the changing face of the TAM and it's application to Internet Search Engines. Proc. 5th International We-B Conference, Nov 2004; Perth, Western Australia. **Best Paper nomination** |
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| Journal Submissions: |
Knight, S.A. (2008) The Combined Conceptual Life-Cycle Model of Information Quality: An Investigative Framework. International Journal of Information Quality (under review). [online:] www.theknightweb.com/research/publications/2008JRNL_KnightIQ-DRAFT.pdf |
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| Knight, S.A. (2008) A Preliminary Introduction to the OTAM: Exploring Users’ Perceptions of their on-going Interaction with Adopted Technologies. Journal of Association of Information Systems (JAIS), (under review) [online:] www.theknightweb.com/research/publications/2008JRNL_KnightOTAM-DRAFT.pdf **Password Required** |
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| Knight, S.A. (2008) Developing A Doctoral Research Methodology. International Journal of Doctoral Studies, (under review) [online:] www.theknightweb.com/research/publications/2008JRNL_KnightCCM-DRAFT.pdf |
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| Knight, S.A. & Burn, J.M (2005). Developing a Framework for Assessing Information Quality on the World Wide Web. Informing Science Journal, 8(5), 159-172 [online:] http://inform.nu/Articles/Vol8/v8p159-172Knig.pdf |
s.knight@ecu.edu.au
www.informationqualityonline.com